Terms of Service

1. About AskQP

AskQP is operated by Quantum Pipes Technologies LLC, a Wyoming limited liability company ("Quantum Pipes," "we," "our," "us"). AskQP is a desktop application that runs on your hardware, with optional cloud actions executed on dedicated GPU instances we operate. Your files, your Vault, your conversations, and your audit chain stay on your device by default; cloud actions are opt-in, ephemeral, and trained on nothing.

2. Eligibility and accounts

You may use the Service only if (a) you are at least eighteen (18) years old, (b) you have the legal capacity to enter into these Terms, and (c) you are not prohibited from using the Service under any applicable law, including export, sanctions, and trade-control law. By using the Service, you represent and warrant that you meet these requirements.

You are responsible for maintaining the confidentiality of your account, your magic-link sign-in email, and your license, and for all activity under your account. Notify us promptly at wecare@quantumpipes.com of any unauthorized use, suspected breach, or security concern. We may suspend or terminate access if we reasonably believe your account has been compromised, your actions threaten the security of the Service or other users, or you have materially breached these Terms or the Acceptable Use Policy.

3. License grant and devices

Subject to your compliance with these Terms, the Acceptable Use Policy, and your active subscription, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to install and run the AskQP desktop application and to issue cloud actions, for your own use and for the device count permitted by your tier:

• Starter: one (1) device.
• Professional: up to three (3) devices with license sync.
• Team: up to ten (10) devices, plus additional seats at the per-seat price stated on the pricing page. Each seat is a separate human user.

A "device" is a single physical computer or virtual machine. You may move your license between devices within your tier's cap. License keys are signed (Ed25519). Sharing your license outside your subscription, transferring it to a third party, or attempting to defeat license verification is a material breach and grounds for revocation.

We reserve the right to revoke a license, in whole or in part, for material breach of these Terms, breach of the Acceptable Use Policy, fraud, payment failure, or where required by law. Revocation disables the affected device's ability to issue cloud actions; locally cached files remain on your device.

4. Subscription and billing

AskQP is offered on a recurring monthly subscription unless we publish another cadence. Current pricing is stated on the pricing page and is exclusive of taxes. Subscription fees are billed in advance through our payment processor at the start of each billing period. By providing a payment method you authorize us and our payment processor to charge it for the subscription you select and for any overage you incur, plus applicable taxes, until you cancel.

You may cancel at any time through your account settings or by writing to wecare@quantumpipes.com. Cancellation takes effect at the end of the then-current billing period; the Service remains available through the end of that period. We do not provide prorated refunds for partial billing periods, but we will refund clearly billed errors and duplicate charges on request.

We may change pricing, payment terms, or subscription structure on at least thirty (30) days' notice to active subscribers. If you do not agree to a price change, your remedy is to cancel before the change takes effect. Failure to pay (including chargeback or expired payment method) may result in suspension of cloud actions until payment is restored. Persistent non-payment is grounds for termination.

Taxes, where applicable, are your responsibility. You agree to provide accurate billing information and to keep it current.

5. Cloud actions and overage

Each tier includes a monthly allowance of cloud actions, as stated on the pricing page. A "cloud action" is any operation that uses our cloud GPU to produce work. Operations executed entirely on your local hardware do not count as cloud actions and are not metered.

If you exceed your included allowance in a given billing period, additional actions are billed at the per-action overage rate stated for your tier. Real-time usage is available in your account dashboard. We may, at our option, warn you, throttle, or pause cloud-action access if your usage diverges materially from a typical user's pattern (for example, if usage suggests automated scraping or resale).

Included allowances do not roll over between billing periods. We may adjust allowances or overage rates with the same thirty (30) days' notice that applies to subscription pricing changes.

6. AI output and your responsibility

You are interacting with an AI system. Outputs are machine-generated. Where the European Union AI Act applies (including Article 50), this disclosure is the notice that you are interacting with an AI and that AI-generated content is identifiable as such.

AskQP produces generated content. Generated content can be incomplete, factually wrong, biased, or out of date. You are responsible for reviewing every output before you act on it, share it, publish it, or rely on it for any decision.

Features marked beta, preview, experimental, or "coming soon" on the marketing site or in the application are provided as-is and may change, become unavailable, or be withdrawn without prior notice and without service-level commitments.

AskQP does not provide professional advice. Outputs are not legal, medical, accounting, tax, financial, immigration, safety-critical, or psychological advice and must not be relied on as such. If your work requires the judgment of a licensed professional, consult one.

You are responsible for confirming that your use of inputs (including documents you load into your Vault and context you attach to a cloud action) complies with your obligations to third parties, including copyright, contractual confidentiality, and applicable privacy law.

Subject to these Terms, outputs you generate through your use of the Service are yours to use within your subscription. You are responsible for clearing third-party rights in any inputs and for any obligations that attach to outputs you publish or distribute.

7. Acceptable use

Your use of the Service is governed by our Acceptable Use Policy, which is part of these Terms. The AUP describes prohibited content, prohibited conduct, and prohibited platform abuse, and explains the enforcement steps we may take, including throttling, suspension, license revocation, and termination.

We may update the AUP from time to time as misuse patterns evolve. Material restrictions take effect with at least seven (7) days' notice where feasible; where harm is imminent or ongoing, restrictions may take effect immediately on posting.

8. Forward-looking statements

The marketing site describes AskQP's architecture, posture, and roadmap. Some statements describe what the Service does today, while others describe a direction we are actively building toward. In particular:

• Compliance framework mappings (for example, references to SOC 2, HIPAA, GDPR, ISO 27001, NIST, FedRAMP, FINRA, CMMC, the EU AI Act, or analogous frameworks) reflect our internal assessment of how the Service's controls align to each framework. They are not certifications. They are not attestations. They are not warranties of compliance. Your deployment becomes compliant with any framework only when you complete your own independent audit, attestation, or certification, supported by the artifacts we make available.
• Performance, capability, and roadmap claims describe goals and present capabilities that may evolve. We may add, change, or retire features at any time, with reasonable notice for material changes that affect active subscribers.
• Security and cryptographic posture claims (including air-gap-ready, zero-egress, and post-quantum claims) depend on how you deploy and operate the Service. Statements describe what the Service permits in supported configurations and are not a substitute for your own threat modeling and configuration review.
• Hardware references (for example, references to specific accelerator models or vendors) are illustrative of supported configurations and may change.

You should not rely on a forward-looking statement as a basis for a regulatory, audit, procurement, or investment decision. Decisions of that weight require a written agreement with us and your own independent verification.

9. Your data and privacy

You retain full ownership of the files you index into your Vault, the prompts you issue, the context you attach to cloud actions, the outputs you generate, and any notes or content you contribute. We do not sell that information, and we do not train any model on it. By default, files you index into your Vault stay on your device; only the prompt and context you select for a specific cloud action transit to our GPU endpoint, and that data is wiped from GPU memory when the request completes.

You grant us a limited license to process your inputs solely as necessary to deliver the Service to you (for example, to execute the specific cloud action you requested, to bill your subscription, and to operate, secure, and improve the Service using only the operational telemetry described in the Privacy Policy).

See our Privacy Policy for the full picture of how we handle your information and the rights you have.

10. Intellectual property

The Service, the AskQP desktop application, the underlying AI integrations, the Capsule audit-chain protocol, the training-provenance architecture, the website design and copy, and all associated trademarks (including AskQP, Quantum Pipes, and related marks) are owned by Quantum Pipes Technologies LLC or licensed to us. All rights not expressly granted in these Terms are reserved.

The license granted to you in Section 3 does not include any right to copy, modify, distribute, sell, sublicense, or create derivative works of the Service. You may not reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Service, the underlying AI models, the Capsule chain protocol, the training-provenance architecture, or the license-verification subsystem, except to the limited extent applicable law expressly permits notwithstanding this restriction.

Some Quantum Pipes packages are released under open-source licenses (Apache 2.0). Each open-source package is governed by the LICENSE file distributed with its source code, not by these Terms. AskQP itself is a commercial product and is not released under an open-source license; the in-app third-party-notice screen lists open-source components included in the application.

11. Feedback

If you provide ideas, suggestions, or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, and incorporate that feedback for any purpose without obligation or attribution to you.

12. Warranties disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, RELIABILITY, SECURITY, OR AVAILABILITY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, NON-INFRINGING, OR FIT FOR ANY PURPOSE.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL QUANTUM PIPES, ITS AFFILIATES, ITS LICENSORS, OR ITS PERSONNEL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF OR INABILITY TO USE THE SERVICE, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, STATUTE, OR ANY OTHER LEGAL THEORY, AND EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR AGGREGATE LIABILITY ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (USD 100) OR (B) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. THIS LIMITATION APPLIES EVEN IF A LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, IN WHICH CASE THESE LIMITATIONS APPLY TO THE GREATEST EXTENT PERMITTED.

14. Indemnification

You agree to defend, indemnify, and hold harmless Quantum Pipes, its affiliates, officers, members, employees, agents, and licensors from and against any third-party claim arising out of or related to (a) your use of the Service in violation of these Terms, the Acceptable Use Policy, or applicable law; (b) your inputs (including any content you load into your Vault or attach to a cloud action) infringing or violating any third-party right, including copyright, contractual confidentiality, privacy, or publicity rights; (c) your unauthorized practice of a profession or breach of a professional duty in connection with your distribution of generated outputs; or (d) your violation of any applicable law or regulation. This indemnification does not apply to claims to the extent caused by Quantum Pipes' gross negligence or willful misconduct.

15. Termination

You may terminate by canceling your subscription and discontinuing use of the Service. We may suspend or terminate your access for any reason, including violation of these Terms or the Acceptable Use Policy, with or without notice. For severe violations (including those described in the AUP as grounds for immediate termination), suspension or termination may be effective immediately and without prior notice.

On termination, your right to use the Service ceases. Your locally stored Vault, conversations, and audit chain remain on your device; you may export them using the in-app export tools at any time before or after termination. Sections that by their nature should survive termination (including intellectual property, feedback, warranties disclaimer, limitation of liability, indemnification, governing law, and dispute resolution) will survive.

16. Governing law

These Terms and any non-contractual obligations arising out of or in connection with them are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you live in a jurisdiction whose mandatory consumer- protection law gives you stronger rights, those rights apply notwithstanding this section.

17. Dispute resolution

Informal resolution first. Before filing any claim against us, you agree to try to resolve the dispute informally by writing to hello@quantumpipes.com with a description of the dispute and the relief you seek. We will try to resolve the dispute informally within thirty (30) days.

Binding individual arbitration. If the dispute is not resolved informally, you and we agree to resolve any claim, controversy, or dispute arising out of or relating to these Terms or the Service through final and binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules then in effect. The arbitration will be conducted in English, in Cheyenne, Wyoming, or by videoconference at the arbitrator's discretion. The arbitrator will have authority to grant any remedy that would be available in court, except that the arbitrator may not award relief that affects any person other than you.

Class-action waiver. You and we agree that each may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any purported class, collective, or representative action. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. You and we each waive the right to a jury trial.

Exceptions. Notwithstanding the foregoing, either party may (a) bring an individual action in small claims court, (b) seek injunctive or equitable relief in a court of competent jurisdiction to address an actual or threatened infringement of intellectual property rights, or (c) file suit to enforce an arbitration award. Nothing in this Section limits any non-waivable right you may have under applicable law.

Opt-out. You may opt out of the arbitration agreement and class-action waiver in this Section 17 by writing to hello@quantumpipes.com within thirty (30) days of first accepting these Terms, identifying the email address associated with your account. Opting out does not affect any other provision of these Terms.

18. Copyright (DMCA)

We respect intellectual property rights and respond to clear notices of alleged copyright infringement under the U.S. Digital Millennium Copyright Act, 17 U.S.C. § 512.

To submit a notice of claimed infringement, send the following to hello@quantumpipes.com with the subject line "DMCA Notice":

• A physical or electronic signature of the owner or an authorized agent.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material claimed to be infringing and information sufficient to locate it.
• Your contact information (address, telephone, and email).
• A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the owner or authorized to act on the owner's behalf.

We will respond to properly submitted notices in accordance with the DMCA. If we remove or disable access to material in response to a notice, we will notify the affected user, who may submit a counter-notice. Repeat infringers may have their accounts terminated.

19. Force majeure

Neither party is liable for any failure or delay in performance caused by circumstances beyond its reasonable control, including acts of God, war, terrorism, riots, embargoes, civil unrest, fires, floods, earthquakes, pandemics, government actions, sabotage, network or telecommunications failures, denial-of-service attacks, or failures of third-party providers. The affected party will use commercially reasonable efforts to resume performance.

20. Changes to these Terms

We may update these Terms as the Service evolves. The "Last updated" date at the top reflects the most recent material change. Material changes will be announced on the marketing site and, for active subscribers, by email at least thirty (30) days before they take effect. Your continued use of the Service after the effective date of an updated version constitutes your acceptance of the updated Terms.

21. Miscellaneous

These Terms (together with the Privacy Policy and the Acceptable Use Policy) constitute the entire agreement between you and Quantum Pipes regarding the Service and supersede any prior agreements on the same subject matter. If any provision of these Terms is held unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain in full force. Our failure to enforce a provision is not a waiver of our right to enforce it later. You may not assign these Terms or any rights under them without our prior written consent; we may assign them in connection with a merger, acquisition, or sale of assets. Any notice to you may be delivered by email to the address associated with your account or by posting on the marketing site; any notice to us must be sent to hello@quantumpipes.com. The English-language version of these Terms is authoritative.

22. Contact

Quantum Pipes Technologies LLC
30 N Gould St, Ste N
Sheridan, WY 82801, USA
General: hello@quantumpipes.com
Support: wecare@quantumpipes.com